We An-Ser supports companies of all kinds with 24/7 call centre and work alone monitoring services. Whether you seek to provide callers with exceptional customer service or ensure the safety of your employees, our solutions exceed expectations while keeping you connected.
We are available 24 hours a day, 7 days a week, providing support, services and solutions no matter the time zone or geography.
We are available by phone, email and online, and can help you customize the plan for your company with monitoring, responding and dispatching support as needed to keep things running safely and smoothly.
SMOKE SIGNALS ARE NO LONGER AN EFFECTIVE MEANS OF COMMUNICATION TO PROTECT THE SAFETY OF THE WORKERS
We are brought in when companies look to improve safety processes, decrease the risks of working alone/remote, driving from point “A” to point “B”, and while performing critical non-routine and routine tasks.
DOWNTIME MEANS A LOSS IN REVENUE
We are brought in when companies require assets to be monitored, tracked, and prompt dispatching to all notifications by a live agent 24/7.
TIME IS CRITICAL AND A LATE RESPONSE MAY BE DEADLY
We are brought in when a company starts up and is required by law to have an emergency telephone number answered 24/7/365 days per year by a live agent to process the transaction.
CHICKEN SCRATCH IS NOT A SOLID PAPER TRAIL
We are brought in when a company needs to track and monitor the journeys travelled by their employees to ensure the safety of the organization which in turn brings their people home to loved ones.
THEY’VE HAD IT WITH “IT IS WHAT IT IS SERVICE”
We are brought in when a company needs to increase customer service and they are not in a position to increase head count and operational costs.
OPERATIONAL EFFICIENCY NEEDS TO BE IMPROVED
We are brought in when a company needs to decrease/improve operation costs and provide services around the clock. Hiring is costly and very time consuming compared to hiring We An-Ser and saving +20%.
Telephone Answering Service
In a world where you’re expected to be available 24/7, we make sure there’s always someone to answer your calls. Keep your callers satisfied and your voicemail box empty with a 24/7 answering service.
Work Alone Services & Solutions
Your employees are your business and We An-Ser helps give them the assurance that they will always get the check-ins or help they need.
Journey Management Services & Solutions
Make every trip as safe as possible by assessing risk before hitting the road. We An-Ser will help you meet your responsibilities.
Emergency Response & Dispatching
Every second counts in an emergency, and We An-Ser works with you to make sure you are ready—with a plan and someone to help.
Facility & Alarm Monitoring
Keep your facilities safe and avoid false alarms with We An-Ser facility monitoring. Remote monitoring services protect your facilities, assets and people by making sure someone can respond to any risk or emergency 24/7.
Elevator Alarm Monitoring & Dispatch
Getting stuck in an elevator is the stuff of nail-biting movies, so we provide 24/7 monitoring and dispatching to make the best of a bad situation. Let us be the reassuring voice on the line, making sure help is on the way quickly.
In a world where you’re expected to be available 24/7, we make sure there’s always someone to answer calls to your business. Keep your callers satisfied and your voicemail box empty with a 24/7 answering service. We can help with take messages, schedule appointments, answer questions, or whatever else you need so you can spend less time on the phone, and more time doing your job.
Whether you’re on the phone or away from the office, our team can take your calls. You get the details you need to respond and callers get a friendly voice instead of an automated inbox. You get the best of both options – the benefits of full-time staff but a much lower price.
Employers are required to put reasonable safeguards in place for lone workers. You need We An-Ser to hear their call for help. We provide peace of mind and protection for your lone workers with a custom suite of work alone solutions. We help you find the right solutions for your employees. From the simple to the high tech, we have solutions that will help you build the right plan for your business and your employees. We provide service you can count on 24/7. Our team will monitor trackers and take check-in calls, so there is always someone ready to help.
Technology is an important part of lone worker safety, and we can help you choose the right device and application to stay connected. Our monitoring service works with GPS to track worker location; vital information in case of trouble. We also offer solutions that allow employees to check in manually or set up timers and automatic checks that monitor their interactions and send alerts when needed. We are here to help you build and respond to the best procedures that make sure your people get home safely—no matter what your industry or needs.
We An-Ser provides mobile and desktop solutions for work alone and journey management monitoring, communication, and safety.
Make every trip as safe as possible by assessing risk before hitting the road. We An-Ser can help you meet your responsibilities as an employer and exceed your employees’ expectations. Protect your fleet, your business and your people.
The first step to a safe trip is planning a safe route. To create your customized system, we start by helping you consider all the factors to get your employees and your cargo to their destination safely.
Once they’re on the road, We An-Ser can provide the right device, software and apps to track the journey every step of the way. Your company and your crew get the solutions they need, and you get piece of mind thanks to our 24/7 monitoring and response team who will have your back, ready to respond any time, any day.
Every second counts in an emergency, and We An-Ser works with you to make sure you are ready—with a plan and someone to help you follow it. No matter the potential emergency, we can make sure you and your employees are ready to respond and provide response and dispatching you can count on.
A customised emergency response plan means we ask all the questions and decide on a plan of action before you ever need it. We work with you to determine who we need to call, what we need to do and how to keep an emergency from becoming a disaster. Then, we test the plan with drills to make sure it works, saving critical moments and avoiding mistakes in a real emergency.
With the right plan in place, We An-Ser works as part of your team to act quickly when trouble strikes. Our 24/7 response services make sure the plan is followed, the right calls are made and every step is carried out. We help keep your crew safe and get emergency services onsite as quickly as possible.
Keep your facilities safe and avoid false alarms with We An-Ser facility monitoring. Remote monitoring services protect your facilities, assets, and people by making sure someone can respond to any risk or emergency at any time of day. We make sure the right emergency services are dispatched in the right situations.
We work with your alarm system to remotely protect your facilities, even when staff can’t be there. Our 24/7 staff are ready to respond according to your company policies and procedures.
We will act as the emergency number at your sites to ensure someone answers the call and gets the right help on the way as quickly as possible.
Getting stuck in an elevator is the stuff of nail-biting movies, so we provide 24/7 monitoring and dispatching to make the best of a bad situation. Let us be the reassuring voice on the line, keeping people calm and making sure help is on the way to the right location as quickly as possible.
Toll Free Number: 1-866-401-5422
Email: Communicate@WeAn-Ser.com
WE AN-SER COMMUNICATIONS GROUP
1-866-401-5422 | Communicate@WeAn-Ser.com