Solutions for You

Telephone Answering
Work Alone
Journey Management
Emergency Response & Dispatch
Facility & Alarm Monitoring
Elevator Alarm Monitoring

 
 

Telephone Answering

24/7 telephone answering service to keep your callers
satisfied and your voicemail box empty.

 
 

Your Employees are Your Business

Your employees are your business and
We An-Ser provides the assurances needed.

 
 

Make Every Trip Safe

We An-Ser ensures you meet your responsibilities
as an employer and exceed employees’ expectations.

 
 

When Seconds Count

We An-Ser works with you to make sure you are ready—no matter the potential emergency.

 
 

Protect Your Assets

Remote monitoring services protect your facilities, assets and people.

 
 

A Voice on the Line

Let us be the reassuring voice on the line, keeping people calm and making sure help is on the way.

We An-Ser 24/7

We are available 24 hours a day, 7 days a week, providing support, services and solutions no matter the time zone or geography.

We are available by phone, email and online, and can help you customize the plan for your company with monitoring, responding and dispatching support as needed to keep things running safely and smoothly.

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You Need Us When…

SMOKE SIGNALS ARE NO LONGER AN EFFECTIVE MEANS OF COMMUNICATION TO PROTECT THE SAFETY OF THE WORKERS

We are brought in when companies look to improve safety processes, decrease the risks of working alone/remote, driving from point “A” to point “B”, and while performing critical non-routine and routine tasks.

DOWNTIME MEANS A LOSS IN REVENUE

We are brought in when companies require assets to be monitored, tracked, and prompt dispatching to all notifications by a live agent 24/7.

TIME IS CRITICAL AND A LATE RESPONSE MAY BE DEADLY

We are brought in when a company starts up and is required by law to have an emergency telephone number answered 24/7/365 days per year by a live agent to process the transaction.

CHICKEN SCRATCH IS NOT A SOLID PAPER TRAIL

We are brought in when a company needs to track and monitor the journeys travelled by their employees to ensure the safety of the organization which in turn brings their people home to loved ones.

THEY’VE HAD IT WITH “IT IS WHAT IT IS SERVICE”

We are brought in when a company needs to increase customer service and they are not in a position to increase head count and operational costs.

OPERATIONAL EFFICIENCY NEEDS TO BE IMPROVED

We are brought in when a company needs to decrease/improve operation costs and provide services around the clock. Hiring is costly and very time consuming compared to hiring We An-Ser and saving +20%.

Services & Solutions for You

Telephone Answering Service
In a world where you’re expected to be available 24/7, we make sure there’s always someone to answer your calls. Keep your callers satisfied and your voicemail box empty with a 24/7 answering service.

Read more

Work Alone Services & Solutions
Your employees are your business and We An-Ser helps give them the assurance that they will always get the check-ins or help they need.

Read more

Journey Management Services & Solutions
Make every trip as safe as possible by assessing risk before hitting the road. We An-Ser will help you meet your responsibilities.

Read more

Emergency Response & Dispatching
Every second counts in an emergency, and We An-Ser works with you to make sure you are ready—with a plan and someone to help.

Read more

Facility & Alarm Monitoring
Keep your facilities safe and avoid false alarms with We An-Ser facility monitoring. Remote monitoring services protect your facilities, assets and people by making sure someone can respond to any risk or emergency 24/7.

Read more

Elevator Alarm Monitoring & Dispatch
Getting stuck in an elevator is the stuff of nail-biting movies, so we provide 24/7 monitoring and dispatching to make the best of a bad situation. Let us be the reassuring voice on the line, making sure help is on the way quickly.

Read more

Telephone Answering Service

Our Team Can Take Your Calls

In a world where you’re expected to be available 24/7, we make sure there’s always someone to answer calls to your business. Keep your callers satisfied and your voicemail box empty with a 24/7 answering service. We can help with take messages, schedule appointments, answer questions, or whatever else you need so you can spend less time on the phone, and more time doing your job.

Whether you’re on the phone or away from the office, our team can take your calls. You get the details you need to respond and callers get a friendly voice instead of an automated inbox. You get the best of both options – the benefits of full-time staff but a much lower price.

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We An-Ser provides support 24 hours a day, 7 days a week in every time zone and geography.

Work Alone Solutions

We hear Your Employees call for help

Employers are required to put reasonable safeguards in place for lone workers. You need We An-Ser to hear their call for help. We provide peace of mind and protection for your lone workers with a custom suite of work alone solutions. We help you find the right solutions for your employees. From the simple to the high tech, we have solutions that will help you build the right plan for your business and your employees. We provide service you can count on 24/7. Our team will monitor trackers and take check-in calls, so there is always someone ready to help.

The Right Device; the Right Applications

Technology is an important part of lone worker safety, and we can help you choose the right device and application to stay connected. Our monitoring service works with GPS to track worker location; vital information in case of trouble. We also offer solutions that allow employees to check in manually or set up timers and automatic checks that monitor their interactions and send alerts when needed. We are here to help you build and respond to the best procedures that make sure your people get home safely—no matter what your industry or needs.

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Journey Management Solutions

We An-Ser Will Help You Meet Your Responsibilities

Make every trip as safe as possible by assessing risk before hitting the road. We An-Ser can help you meet your responsibilities as an employer and exceed your employees’ expectations. Protect your fleet, your business and your people.

We Start by Helping You Consider All the Factors

The first step to a safe trip is planning a safe route. To create your customized system, we start by helping you consider all the factors to get your employees and your cargo to their destination safely.

Once they’re on the road, We An-Ser can provide the right device, software and apps to track the journey every step of the way. Your company and your crew get the solutions they need, and you get piece of mind thanks to our 24/7 monitoring and response team who will have your back, ready to respond any time, any day.

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Emergency Response & Dispatch

We An-Ser Works with You

Every second counts in an emergency, and We An-Ser works with you to make sure you are ready—with a plan and someone to help you follow it. No matter the potential emergency, we can make sure you and your employees are ready to respond and provide response and dispatching you can count on.

A customised emergency response plan means we ask all the questions and decide on a plan of action before you ever need it. We work with you to determine who we need to call, what we need to do and how to keep an emergency from becoming a disaster. Then, we test the plan with drills to make sure it works, saving critical moments and avoiding mistakes in a real emergency.

We An-Ser Works as Part of Your Team

With the right plan in place, We An-Ser works as part of your team to act quickly when trouble strikes. Our 24/7 response services make sure the plan is followed, the right calls are made and every step is carried out. We help keep your crew safe and get emergency services onsite as quickly as possible.

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Facility & Alarm Monitoring

Avoid False Alarms with We An-Ser Facility Monitoring

Keep your facilities safe and avoid false alarms with We An-Ser facility monitoring. Remote monitoring services protect your facilities, assets, and people by making sure someone can respond to any risk or emergency at any time of day. We make sure the right emergency services are dispatched in the right situations.

Staff are Ready to Respond 24/7

We work with your alarm system to remotely protect your facilities, even when staff can’t be there. Our 24/7 staff are ready to respond according to your company policies and procedures.

We will act as the emergency number at your sites to ensure someone answers the call and gets the right help on the way as quickly as possible.

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Elevator Alarm Monitoring

24/7 Monitoring and Dispatching

Getting stuck in an elevator is the stuff of nail-biting movies, so we provide 24/7 monitoring and dispatching to make the best of a bad situation. Let us be the reassuring voice on the line, keeping people calm and making sure help is on the way to the right location as quickly as possible.

1-866-401-5422Email

7

DAYS PER WEEK

24

HOURS PER DAY

365

DAYS PER YEAR

I have been impressed with the speed and quality of the work that We An-Ser Communications has done for me. Their professionalism and friendliness has been reassuring and their advice has been extremely useful and helpful. I am very happy with my choice of telephone answering service, and would recommend them to other companies.

SAFETY SERVICES

I am pleased with the services that We An-Ser Communications has provided for us. The representatives take care of the hassle so that I do not have to. We prefer to support local businesses and We An-Ser hasn’t let us down so far. Keep up the good work.

MACHINING

I have been impressed with the professionalism, speed and quality of work provided by We An-Ser Communications. The services that are offered to me by We An-Ser made it my number one choice for an answering service. Their daily message summaries that show the detailed real time report of all the calls is a big benefit. Any questions or concerns that I have had have all been answered promptly and dealt with accordingly. We An-Ser is a great choice for a telephone answering service.

PROPERTY MANAGEMENT

We are very pleased with the service that We An-Ser Communications provides. Their products are easy to use and reliable. The safety of our workers is number one priority, and We An-Ser has provided the needed protection for our employees. We became business partners with We An-Ser because of a recommendation from other colleagues and we’ve been using their services since. The staff is helpful and swift to deal with any requests or questions that myself or any employees may have. We An-Ser is an excellent choice.

OIL & GAS PRODUCER

We are very pleased with the business relationship we share with We An-Ser Communications. We have found their service to be professional and dependable. Their attention to detail and willingness to listen to our needs is extremely important to our company. The message accuracy and up to date technology are why We An-Ser Communications was a smart choice for our company. Another option that was beneficial to our company that we did not previously have was a message summary that showed the real time history of every transaction associated with our account.

OIL & GAS SERVICE PROVIDER

We are happy with the services that We An-Ser Communications offers to our company. Their services provide the safety and protection our workers require. Our business relationship with We An-Ser has been professional and they have been excellent in answering any questions or responding to any concerns that we may have. We An-Ser is a great choice.

OIL & GAS PRODUCER

We An-Ser Communications provide an excellent service to our company. The option of having their representatives also help out during our busy times throughout the day, as well as afterhours helps our business out tremendously. The We An-Ser staff is very quick and helpful in answering any questions we may have.

OIL & GAS SERVICE PROVIDER
Calgary Office
736 – 8th Ave SW
Calgary, AB. T2P 1H4
Regina Office
1665 Park Street
Regina, SK. S4N 5A2
Edmonton Office
2020-10060 Jasper Ave.
Edmonton, AB. T5J 3R8
Saskatoon Office
1018C 201–21st Street E
Saskatoon, SK. S7K 0B8
Houston Office
6200 Savoy Drive, Suite 1202
Houston, TX. 77036

Toll Free Number: 1-866-401-5422
Email: Communicate@WeAn-Ser.com

Whenever, Wherever, However.

We An-Ser Communications provides support whenever, wherever and however you need it.

WE AN-SER COMMUNICATIONS GROUP
1-866-401-5422 | Communicate@WeAn-Ser.com

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